Your Computer, PC, Laptop or MacBook needs repair?
Here is the list of things to keep in mind before selecting your computer repair service provider – Individual or organisation:
- Under Warranty:
If your computer is still covered under warranty period, its best to take your machine to Authorised Service Centre of respective brand. On-site warranty generally not included by default, at the time of purchase— you additionally need to opt / buy an extended warranty, on-site warranty or business model.
Many computer, laptop brands offer on-site warranty (at home, at your location), check the following brands offering on-site warranty:
| Brand | Warranty Plan Name (with On-Site Option) |
| Dell | ProSupport / ProSupport Plus |
| HP | HP Care Pack with Onsite Support |
| Lenovo | Premier Support / Onsite Warranty |
| Apple | AppleCare for Business (select regions) |
| Acer | Acer Advantage Onsite Warranty |
| ASUS | ASUS Premium Care – Onsite Service |
| MSI | MSI Warranty Upgrade Pack (On-site in select regions) |
| Microsoft | Microsoft Complete for Business (Surface devices, on-site in some cases) |
2. Not under Warranty:
Most of the non-functional computers will fall under this category, as computers become older, they start failing. Following things to be kept in mind before choosing the Computer Repair Service Provider:
Expertise & Experience
Certification
Faster Delivery with alternative computer: Software fixes can be done in few hours, while Hardware failure might take longer depending on the physical availability of hardware parts in inventory. If its going to take longer – check if they can provide you with stand-by laptop.
Pricing, Service charges: Get estimates before handing over the computer – to avoid any cost dispute later. Also check if service charges, parts prices are same as per market prices.
OEM parts provider or not
Data privacy – if you have confidential data, ensure your data remains safe while getting it repaired
Guarantees & Warranties
Customer Reviews & Ratings on Google & Social platforms & PlanetRoam’s Computer Repairs service provider details.
